The Indian Retail Banking space has gone through multiple rapid developments in the last 30 years. Unlike its European or American counterparts, banking in India isn’t broken: retail customers’ interests are protected. It is very convenient for a customer in India to open a new bank account. In fact,
I want you to perform a small exercise in your free time (please don’t abandon my blog post in this pursuit because what I have to say next is intriguing, to say the least). Here goes: Open your search bar. Search for the term ‘Banking co-creation’. Chances are that
In a remote village somewhere in Phulera in UP, an engineering graduate turned Panchayat secretary was studying for his CAT. He decided to take a break from his studies to go get a chai. After placing the empty chai glass on the counter, he took out his mobile phone from
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