All roads lead to
Trying out Jupiter before everyone else? Have an idea that’ll make Jupiter better? Want to join us to make banking nicer? Whatever you got, we’re here to talk.
For faster response, customers can call Jupiter customer care at +91 8655055086 (9 AM to 7 PM on weekdays) or can chat with the executives. Customers shall also have the option to lodge a complaint on the Jupiter App or email us at the support email ID mentioned below from their registered email id.
For Early Adopters
If you’re facing an issue or want to set up a meeting with someone from Jupiter, drop us an email and we’ll reach out.
Email us at
community@jupiter.moneyFor Co-creators
The best way to figure out what users love, need and dislike is to simply ask them. Tell us what you’d like to see in Jupiter.
GO TO OUR
Community Forums
For Careers
Now open to everyone – from product builders and problem solvers, to marketing hustlers and community leaders.
Check out jobs
Current Openings
For Assistance
Speak with one of our in-house experts for quick and easy resolution of your queries.
Fastest
Email us at
Call us at
+91 86550 55086
(available 9am - 7pm on weekdays)
For Everything Else
Media inquiries? Want to partner with us? Drop us an email and we’ll be in touch with you within 48 hours.
Email us at
contact@jupiter.money(any customer related emails will be handled only thru app)
Frequently asked
questions
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Jupiter is the 1-app for everything money that lets you spend and save money, track expenses, pay bills, and invest money in Direct Mutual Funds. It enables you to make smart money decisions every day using easy, intuitive, and personalized money management tools by eliminating the stress, fear and confusion that comes with managing money
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To open a free Savings or Salary Bank Account on Jupiter - powered by Federal Bank - in 3 minutes, simply install the Jupiter App. Follow the on-screen instructions to create your account. To unlock the full Jupiter experience, complete your KYC in 5 minutes
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You can order a new physical Debit Card by tapping on the ‘Card’ tab on the Jupiter app. While you can get a virtual Debit Card for free, you will be charged a one-time fee when ordering a physical Debit Card
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To deposit cash into your Savings or Salary Bank Account, visit any Federal Bank branch. You can find the nearest branch here: https://locations.federalbank.co.in/
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There are many ways to transfer money from Jupiter.
You may use the Scan & Pay for UPI transfers, pay via your Debit Card, or use your Cheque Book for sending money.
You can also use Bank Transfers on Jupiter to transfer money. Jupiter offers 4 different modes for bank transfers -
1. Internal Fund transfer (for Inter Bank)
2. NEFT
3. IMPS
4. RTGS
Jupiter automatically selects the best mode for transfer when you enter payee and transaction information
You can see all information regarding transfer Fees and Charges here -
Jupiter is itself not a bank and doesn’t hold or claim to hold a banking license. The Savings Account and VISA Debit Card are provided by Federal Bank and follows all security standards as applicable. All funds in your account are insured up to the approved limit by DICGC. Your money is always safe with Federal Bank
Jupiter enables you to make smart money decisions every day using easy, intuitive, and personalized money management tools that help eliminate the stress, fear and confusion that comes with managing money. You can start using Jupiter by doing any of the following…
Opening a free no minimum balance Savings Bank Account on Jupiter - powered by Federal Bank - in 3 minutes
Get 5x Cashback on spends*
Or, opening a free Salary Bank Account on Jupiter - powered by Federal Bank
Withdraw your salary any day with On-Demand Salary
Get free health insurance up to Rs. 2,00,000
Get 5x Cashback on spends* -
Jupiter at the moment doesn’t offer WhatsApp support. For any help or feedback, you can chat with us via the Jupiter app for instant support. You can also email us at support@jupiter.money or call us on our helpline number
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You can apply for the Edge Federal Bank Credit Card or Edge CSB Bank Credit Card exclusively on Jupiter
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You can request for a passbook by visiting your nearest Federal Bank branch. Please note that the passbook is chargeable and is available only to verified account holders
You can see all information regarding passbook charges here -
You can set/ reset your Debit Card PIN by tapping on ‘PIN’ in the Card tab on the Jupiter app.
